Support
How can we help?
Find a quick answer below, or email us and a real person will get back to you.
Email support
A real person reads every email. Include the date and pickup area if it's about a delivery.
Sending items
HaulMate is launching in the Salt Lake City, Utah area. Pickup and drop-off addresses need to be inside the service area shown in the app. More cities will follow.
Driving with HaulMate
Open the app, go to Account and switch to Driver mode. The app walks you through the application: add your vehicle, photos, driver's license, registration and insurance. We review every application by hand before Driver mode is switched on.
Account and safety
In the app, open Account and choose Delete account. You can also email us from the address on your account and we will delete it for you. See the Delete your account page for details.
In an emergency, call 911 first.
Then let us know what happened so we can act on the accounts involved.